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GoldPocket

Privacy Policy

Last updated: September 2, 2026

This Privacy Policy describes how GOLDIE CITY LLC("GoldPocket", "we", "us", or "our"), a limited liability company registered in Wyoming, United States, collects, uses, and shares information when you use the GoldPocket wallet applications, browser extension, messaging-platform clients, websites, and related services (collectively, the "Services").

GoldPocket is a non-custodial wallet. We do not hold your digital assets and never have access to your private keys, seed phrases, or wallet passwords. We collect as little personal information as we need to operate the Services.

Some features described on our website are planned or not enabled in every region or app version. This policy covers information we actually process today. If we later enable a feature that collects new categories of data (for example optional location for nearby discovery, or social profiles), we will update this policy before that collection starts.

1. Information We Do Not Collect

We never collect or store:

  • Your private keys or seed (recovery) phrases
  • Your wallet password or biometric templates — those stay on your device and are used locally to unlock the app or confirm sensitive actions
  • Custody of your digital assets — your funds stay under your control on-chain

We cannot move your funds, freeze your wallet, or recover your seed phrase. Anyone claiming otherwise on our behalf is attempting to scam you.

2. Information We Collect

Information you provide

  • Support requests. When you email support@goldpocket.io, we receive your address and whatever you choose to include. Never send a seed phrase or private key.
  • AI agent and in-app help. Prompts, questions, and optional help text you type or speak are sent to our servers and to third-party model or speech providers so we can return a response and, for optional help questions, improve in-app guides. Do not include keys, seed phrases, or other secrets. We do not use your prompts to train a GoldPocket foundation model. Third-party providers process that content under their own terms and may have their own retention rules.
  • Account deletion requests. If you ask us to delete an account or related records we hold, we process the identifiers needed to fulfill that request.

Information collected automatically

  • Usage and diagnostics. App or site interaction events, crash reports, performance data, device type, operating system, app version, and preferred language, so we can keep the Services working and fix bugs.
  • IP address and approximate location. Our servers, CDNs, and infrastructure providers process your IP address to deliver the Services, prevent abuse, and comply with law. We also use IP (and similar network signals) to estimate country or region so we can hide or disable features that are not offered where you are — including perpetual-contract interfaces that are blocked in the United States, Ontario, and sanctioned jurisdictions. If we cannot determine location, those restricted features stay unavailable. We do not use IP to serve third-party ads, and we do not sell a profile that ties your IP to your wallet address for advertising.
  • Public blockchain data. Addresses, balances, and transactions are public on-chain. We read that data to show your portfolio and activity. We do not control the chain and cannot delete it.
  • Network requests you initiate. Balance lookups, swaps, dApp connections, WalletConnect sessions, and similar actions are sent to blockchains and third-party APIs you choose to use.
  • Device or app identifiers (for example Android ID or an install ID) may be sent to infrastructure and connection providers we use to operate sessions such as Link device. We do not use these identifiers for advertising.

Cookies on the website

Our marketing website may use cookies or similar technologies for basic site operation and, if you accept, for visit and usage analytics (currently Vercel Analytics). Analytics may include page views and truncated or hashed network data. You can decline analytics through the consent banner. Declining does not disable cookies or storage needed for the site to function (including remembering your choice). We do not use cookies for advertising.

3. Device Permissions

The mobile app may ask for device permissions. Granting a permission is optional unless the OS requires it for that feature. We do not receive the underlying biometric template.

  • Camera — scan wallet, receive, and pairing QR codes.
  • Microphone and speech recognition — only if you start a voice command with the AI agent. Audio is used to transcribe and carry out that command.
  • Photo library — optional avatars for a profile or contact, if you choose to set one.
  • Biometrics / device passcode — unlock the app or confirm sensitive actions on device. This data does not leave the device.

4. How We Use Information

  • Provide, maintain, secure, and improve the Services
  • Display public blockchain data associated with addresses you use in the app
  • Run the AI agent and optional voice commands
  • Estimate jurisdiction from IP so we can apply feature availability and sanctions-related controls
  • Respond to support and deletion requests
  • Detect, prevent, and address fraud, abuse, and security incidents
  • Comply with law and enforce our Terms of Service

We do not sell your personal information and we do not share it for cross-context behavioral advertising as those terms are used under U.S. state privacy laws.

5. How We Share Information

  • Service providers that host infrastructure, analytics (if you accept website analytics), crash reporting, and AI / speech processing. They process data for us under contract, not for their own unrelated advertising.
  • Third-party protocols, RPCs, WalletConnect relays, swap venues, and market venues you choose to use. They receive the on-chain or connection data needed to fulfill the request. Their policies govern that processing.
  • Legal process if we believe disclosure is required by law, to protect users or the public, or to defend our rights.
  • Business transfers in connection with a merger, acquisition, or sale of assets.

Categories of personal information we may process include identifiers (email you send us, wallet addresses you use in the app, IP address), internet or electronic activity (usage and diagnostics), audio (if you use voice), and inferences limited to approximate jurisdiction for feature gating. We do not collect government ID or KYC data for GoldPocket itself because we do not currently offer fiat ramps.

6. Third-Party Services

Connecting to a dApp, swap route, perpetual-contract protocol, or other venue is your choice. We do not control those parties. GoldPocket does not currently offer fiat on-ramp or off-ramp services. If we later surface a third-party ramp, that provider may collect identity and payment data under its own policy; we would update this notice before that collection occurs on our behalf.

7. Retention and Deletion

We keep personal information only as long as needed for the purposes above, to comply with law, resolve disputes, and enforce agreements. Support mail and diagnostics are kept for limited periods and then deleted or de-identified. Prompts processed by third-party models follow those providers' retention rules.

You may request deletion of personal information we hold by emailing support@goldpocket.io, or by using in-app account deletion if it is offered in your version. We cannot delete data on public blockchains, in your device storage (including your seed phrase), or held solely by third-party protocols you used.

8. Security

We use technical and organizational measures appropriate to the risk for the information we process. No system is completely secure. You are responsible for your device, seed phrase, and credentials. Anyone with your seed phrase controls your assets. If it is exposed, the loss is permanent; we cannot reverse chain transactions or recover stolen funds.

9. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or port personal information, to opt out of certain processing, and not to be discriminated against for exercising those rights. To make a request, email support@goldpocket.io. We may need to verify your identity. Authorized agents in applicable U.S. states may contact us with proof of authority. If we deny a request, you may appeal by emailing the same address.

Europe (EEA, UK, Switzerland)

If European data protection law applies, we process personal data to perform the contract (providing the wallet interface you request), for our legitimate interests (security, diagnostics, improving the Services, geo-restricting features), to comply with law, and — for optional website analytics and optional voice — based on your consent, which you may withdraw. You may lodge a complaint with your local supervisory authority. We are based in the United States; when we transfer personal data there we use appropriate safeguards such as contractual clauses where required.

Website analytics

You can decline analytics cookies on our website. You can also disable optional app diagnostics if your OS or in-app settings provide that control.

10. Children

The Services are not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us personal information, contact us and we will delete it.

11. International Users

We are based in the United States. If you use the Services from elsewhere, your information may be processed in the United States and other countries that may not provide the same legal protections as your home jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date and, for material changes, provide additional notice where appropriate. Continued use after changes become effective constitutes acceptance of the updated policy to the extent permitted by law.

13. Contact Us

GOLDIE CITY LLC (registered in Wyoming, United States)
447 Broadway, 2nd Floor Suite #3379
New York, NY 10013, United States
Email: support@goldpocket.io